Delivery Policy

Delivery

We use Royal Mail recorded delivery for all of our UK deliveries and most of our orders are delivered within 1-3 days.

Order cut-off for all delivery services is 3pm (UK time). Orders placed after 3pm will be treated, for the purposes of delivery, as having been placed the next working day.

We try our best to accommodate and be as flexible as possible, please email us if you have any specific requirements.              

Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 3pm on Friday will not be processed until Monday.

Delivery will be sent out via Royal Mail signed for. 

Royal Mail Signed For require a signature to confirm receipt.

If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery.

Deliveries that require a signature will not be left if a signature cannot be obtained.

If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is.

You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.

All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

 

If you require any clarification on the above please feel free to contact us at sales@vapeninja.co.uk   

               

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